FAQ

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You can apply for Total Visa with our online application. Usually, there is a decision within minutes. Sometimes, we’ll need some more information from you. Don’t worry- we’ll send you an email or a pending application letter with directions on how to move forward. 

Nice an application is approved, we print your card almost immediatel. We send your card within 3-7 business days. Because of mail delays, please allow 14 days for your card to arrive.

In order to use your Total Card you first have to pay your Program Fee. To activate your card once you receive it in the mail, visit TotalCardVisa.com or call us at 1-877-526-5799 to activate your card. Then, download the Mobile App on Apple or Android. It’s the easiest way to manage your account and make payments.

The easiest way the easiest way to make payments is the Total Card mobile app for Apple or Android. You can make online payments at myccpay.com. For other ways to pay, please call customer service at 1-877-480-6988.

Total Card is a real Visa credit card, so it’s accepted at millions of stores in the U.S. and online.

Yes. You can add an authorized user during the application process or, after you open your account, you can add an authorized user through the mobile app or by contacting customer service at 1-877-480-6988.

Yes.

If you’re a current customer, you can reach us through the mobile app or by calling 1-877-480-6988. If you have questions about the application or paying your program fee, please call 1-877-526-5799.

Pay your program fee here. If you have questions about the application or the program fee, please call 1-877-526-5799.

The easiest way to manage your account is in the mobile app. You can always also use myccpay.com or call customer service at 1-877-480-6988.

If you’ve been a cardholder for more than a year, please contact customer service on your mobile app or at 1-877-480-6988 for more information about applying for a credit line increase.

Total Visa has a one time $95 program fee, an annual fee, and a monthly servicing fee that begins after having the card for a year. Please click here to read more.